BPM Associate - Tech Support/Customer Support
Introduction
Focuses on resolving technical issues related to Business Process Management (BPM) tools, systems, or workflows.
Course Description
Course Captain - Vismaya Kamath - vismayakamath@desicrew.in
Course Curriculum
- Customer CentricityPreview
- a. What is Customer Centricity?
- b. Customer Centric Cafe
- Softskills
- a. Time Management
- b. Effective Communication and Asking Questions
- c. Written Communication - Email Writing
- d. Team Work
- English Skills
- a. Verbal Communication
- b. Indianisms
- c. Grammar
- Problem Solving
- a. How to Improve Your Problem Solving Skills?
- Analytical Thinking
- a. 3 Ways To Master Analytical Thinking Without Breaking A Sweat
Course includes:
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Level
201
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Duration 02:48:00
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Lessons
16
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Certifications
Yes
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Enrolled
0
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Available seats
0
